Expert Occupational Therapy — From Anywhere in Australia

Yes — for the majority of OT services, telehealth is equally effective as face-to-face. Our therapists use evidence-based techniques adapted for online delivery. Some assessments (e.g. home modifications requiring physical measurement) do require an in-person visit, but most assessments, coaching, and ongoing therapy translate seamlessly to video.

You just need a smartphone, tablet or computer with a camera and microphone, and a stable internet connection. We use a secure, HIPAA-compliant video platform — no app downloads required. We’ll send you a link before your appointment and guide you through setup if needed.

If you are self-managed or plan-managed under the NDIS, your funding can be used to pay for telehealth OT sessions under the Improved Daily Living category. We provide detailed invoices and support letters to assist with your plan reviews. Agency-managed clients should check with their LAC or planner.

Most clients have their first session within 48 hours of their discovery call. We maintain low waitlists specifically to ensure you’re not left waiting when you need support.

No referral is needed to access our services privately. For Medicare-subsidised sessions (via a Chronic Disease Management plan), you will need a referral from your GP.

That’s exactly who telehealth was made for. We provide services Australia-wide. As long as you have a stable internet connection, location is no barrier to accessing quality OT care.